Ezweni lebhizinisi, ukudayisa imikhiqizo kukhuluma lukhulu. Imininingwane emincane ingenza noma iphule idumela lenkampani. Iklayenti lethu elibalulekile, uMaria Gonzales, umthengisi wezindawo zokudlela okhulayo waseMexico City, muva nje wabelane ngolwazi lwakhe oluthinta inhliziyo ngemikhiqizo ehlotshiswe ngokwezifiso ye-ACOOLDA, okubonisa amandla amakhulu okwenza kube ngokwakho.
UMaria, njengabaningi embonini yokudla neziphuzo, wayefisa ukwandisa insizakalo yakhe yokulethwa kwezimpahla, i-“La Deliciosa”. Wayesevele enqobe indawo yokudla yendawo ngezitsha zakhe zaseMexico zangempela kodwa wabhekana nesithiyo esisodwa: ukuqinisekisa ukuthi ukudla kwakhe kufinyelela kumakhasimende ngenkathi kusashisa kakhulu. Wayedinga okungaphezu nje kwesikhwama esivamile esivalekile; wayefuna ukunikeza ulwazi - isithembiso sekhwalithi.
Ngemva kokusesha okubanzi, wahlangana ne-ACOOLDA. Imikhiqizo yethu ayithembisanga nje kuphela ukuvikela ukushisa okungcono, kodwa nensizakalo yethu yokuhlobisa ngokwezifiso yamdonsela ukunaka. UMaria washeshe waqaphela ukuthi angasebenzisa iminikelo ye-ACOOLDA hhayi nje ukugcina ukudla kwakhe kushushu kodwa futhi nokuthuthukisa ibhizinisi lakhe. Wabeka i-oda lezikhwama zethu zokulethwa ezivikela ukushisa eziphezulu, wabe esekhetha ukuzenza ngokwezifiso nge-“La Deliciosa” ehlotshiswe ngemibala egqamile.
Lapho izikhwama ezifekethisiwe ngokwezifiso zifika kuye, uMaria wajabula kakhulu. Ilogo efekethisiwe yayivelele kahle uma iqhathaniswa nomklamo omuhle wezikhwama. Akugcinanga nje kuphela ukuthi zigcine ukudla kufudumele, njengoba kwakuthembisiwe, kodwa futhi zengeza ubuhle obengeziwe kumkhiqizo wakhe. Njalo lapho umuntu oletha impahla efika emnyango wekhasimende, wayeletha hhayi ukudla kuphela, kodwa nesipiliyoni somkhiqizo.
Emasontweni ambalwa, uMaria wabona ukwanda kwebhizinisi lakhe. Amakhasimende athande ukuthinta okwengeziwe kwezikhwama ezifekethisiwe, evame ukuya ezinkundleni zokuxhumana ukuze abelane ngezithombe zokulethwa kwazo. Ubuhle obuhambisana nokusebenza kokugcina ama-oda abo efudumele kwashintsha kakhulu.
Kumabhizinisi afana ne-“La Deliciosa”, ukufaka uphawu akuyona nje ilogo ebhena noma ebhodini lokubonisa. Kumayelana nokuxhumana namakhasimende kuzo zonke izindawo zokuthinta. I-ACOOLDA, ngolwazi lwethu olucebile kanye nokuzibophezela ekhwalithini, iyakuqonda lokhu. Ngezitifiketi ze-BSCI kanye ne-ISO9001 kanye nethimba elizinikele labasebenzi abangaphezu kuka-400, siyaqinisekisa ukuthi yonke imikhiqizo ikhuluma ngobuhle. Ifektri yethu eYangchun, eSifundazweni saseGuangdong, esabalale ngaphezu kwamamitha-skwele angu-12,000, iwubufakazi bokuzinikela kwethu.
Ngamazwi kaMaria, “I-ACOOLDA ayingithengiselanga nje umkhiqizo. Banginikeze ikhambi – indlela yokuxhumana namakhasimende ami ngezinga elijulile.”
Ngesevisi yokuhlobisa eyenziwe ngokwezifiso ye-ACOOLDA, vumela umkhiqizo wakho ushiye umbono ohlala njalo. Phela, ebhizinisini, konke kumayelana nemininingwane.
Isikhathi sokuthunyelwe: Septhemba-19-2023